Protected and vetted models
The chat area connects to curated large-language models — including options designed with stronger safety and alignment characteristics (sometimes referred to as “safeguard” or enterprise-friendly stacks). Administrators can enable or disable providers and models per deployment so that only reviewed endpoints are exposed.
Where we route through specialized high-speed hosts (for example low-latency inference clouds), we select configurations that fit our security and compliance posture. Model lists and pricing in credits are visible inside the app for transparency.
Retention and your content
WebVoice is built so that routine chat turns are not used to train your private tenant model — we do not operate a public “learn from all users” chat product. Provider APIs may apply their own short technical retention for abuse prevention; we configure flows to minimize unnecessary storage and point you to our Privacy and AI Policy for details.
For voice notes and TTS/STT, you decide what to keep in your library; exports and deletions are governed by the same account tools and legal terms.
Audio with MP3 you can carry away
When you synthesize speech or record voice memos, the platform favours efficient MP3 assets you can download, archive offline, or attach to tickets. That matters for podcasts, customer support, and regulated environments where a portable file is part of the record.
If you use integrations or the API, you can still land the same bytes on your servers and apply your organisation’s retention and backup rules there.
Further reading
For a technical comparison of local vs cloud models and security notes, see our models and security pages linked from the in-app Info section when logged in. The public AI Policy summarises ethical use and limitations.
Summary
- Chat uses administrator-approved models and providers
- No “train on your chats” consumer loop — see policies for provider retention
- Voice outputs available as downloadable MP3 where the feature applies
- Combine with API for server-side pipelines under your policies