1. Acceptance of Terms

By accessing and using WebVoice, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these terms, please do not use our service.

2. Description of Service

WebVoice is a Software-as-a-Service (SaaS) platform that provides:

Text-to-Speech (TTS) conversion using AI models
Speech-to-Text (STT) transcription using AI models
Credit-based billing system
API access for integration

3. User Accounts

To use WebVoice, you must:

Create an account with accurate information
Maintain the security of your account credentials
Be responsible for all activities under your account
Notify us immediately of any unauthorized use

4. Credit System

WebVoice operates on a credit-based system:

TTS: 0.5 credits per minute of generated audio
STT: 0.3 credits per minute of transcribed audio
Free tier: 100 credits per month (renews monthly)
Credits can be purchased or obtained through subscriptions
Credits are non-refundable unless required by law

4.1 Service Limits

To ensure fair usage and system stability, the following limits apply:

Free Tier Limits

Maximum audio file size for STT: 50.0 MB
Maximum text length for TTS: 5000 characters

Premium Tier Limits

Maximum audio file size for STT: 500.0 MB
Maximum text length for TTS: 50000 characters

Note: Premium tier limits apply only to users with an active subscription. Files or text exceeding these limits will be rejected. Upgrade to premium for higher limits.

5. Acceptable Use

You agree NOT to:

Use the service for illegal purposes
Generate content that violates copyright or intellectual property rights
Create content that is defamatory, harassing, or harmful
Attempt to reverse engineer or extract AI models
Use automated systems to abuse the service
Share your API keys with unauthorized parties

6. Intellectual Property

All content generated through WebVoice belongs to you. However, you grant us a license to use anonymized data for service improvement. The WebVoice platform, including AI models and software, remains our intellectual property.

7. Service Availability

We strive to maintain 99% uptime but do not guarantee uninterrupted service. We reserve the right to:

Perform maintenance that may temporarily interrupt service
Modify or discontinue features with reasonable notice
Suspend accounts that violate these terms

8. Limitation of Liability

WebVoice is provided 'as is' without warranties. We are not liable for:

Loss of data or content
Inaccuracies in transcription or generation
Service interruptions
Indirect or consequential damages

9. Termination

We may terminate or suspend your account immediately, without prior notice, for conduct that we believe violates these Terms of Service or is harmful to other users, us, or third parties.

10. Changes to Terms

We reserve the right to modify these terms at any time. Users will be notified of significant changes. Continued use of the service constitutes acceptance of modified terms.

11. Governing Law

These Terms of Service are governed by Italian law. Any disputes shall be resolved in Italian courts.

12. Contact

For questions about these Terms, please contact us at: legal@webvoice.com